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In 2022, retailers will lose half of sales on backordered items unless they compensate with experience, according to Forrester

In 2022, retailers will lose half of sales on backordered items unless they compensate with experience, according to Forrester The research company’s 2022 consumer and customer experience predictions highlight pandemic-related issues and evolving consumer sentiment. Please visit Search Engine Land for the full article. In 2022,...

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Google allegedly creates ad monopoly with Facebook to favor its own exchange according to new, unredacted details from Project Jedi

Google allegedly creates ad monopoly with Facebook to favor its own exchange according to new, unredacted details from Project Jedi There is potential that publishers and advertisers have been overpaying and missing out on placements due to Google’s alleged collusion with Facebook to essentially rig the ad market. Please visit...

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